CARE & WARRANTY
Every piece crafted at 59Q Jewelry is crafted with quality and endurance in mind. Taking care of jewelry is simple and there are a few steps you can take to ensure your jewels last you a lifetime. If you ever have any concerns regarding the maintenance of your jewelry, please feel free to contact us.
We offer a maintenance and service plan complimentary with every jewelry item purchased.
This Warranty includes:
- Free cleaning, inspection, re-polish and refinish service for the lifetime of your piece.
- 1 year complimentary setting repair. Setting repair includes tightening of any loose gemstone or diamond and prong retipping.
- 1 year complimentary accent gemstone/diamond replacement. Warranty does not include stones with a replacement value over 2000 aed or replacement of stones larger than 0.25 carat.
- 90-day complimentary chain and clasp repair.
The above services are non transferable and intended only for the original customer or gift recipient. Your jewelry is guaranteed against manufacturing defects but not normal wear and tear. Customer is responsible for all shipping charges, please insure your packages for full value.