TERMS & CONDITIONS

 

Use of the Website

Welcome to the 59Q Jewelry Website (“Website”). By entering our Website, you agree to these terms and conditions (the “Terms”). Please review these carefully prior to making any purchases. By using this site you agree to comply with these Terms.

www.59q.ae (the “Website”) is owned and operated by Fifty Nine Q trading as 59Q Jewelry, for its own benefit and the benefit of its affiliates and subsidiaries (together “we” or “us”) in the United Arab Emirates. Fifty Nine Q is an e-Trader company incorporated under the laws of the United Arab Emirates, with e-Trader license number 810321.

In order to be able to make purchases through the 59Q Jewelry website, you will be requested to register. The information sought will allow 59Q Jewelry to handle your transaction efficiently and effectively.

As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer

The website is available only to individuals who meet the 59Q Jewelry terms of eligibility, who have been issued a valid payment card, i.e., credit card etc and who have authorised 59Q Jewelry to process a charge or charges on their payment card in the amount of the total purchase price for the item or items.

By making an offer to purchase merchandise, you authorise 59Q Jewelry to perform credit checks and to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, to obtain an initial payment card ld.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

59Q Jewelry may use the information you provide to conduct suitable anti-fraud reviews, the agency involved may keep a record of that information.

We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address.

In case your personal information changes, please notify us by contacting Customer Care on the following email customercare@59q.ae

59Q Jewelry may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this website. By using this website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order, unless we are required to make the change by law.

 

Making a purchase

When you make a purchase through the 59Q Jewelry website, you are offering to buy Product(s) for the price stated, subject to these Terms. All orders are subject to acceptance and availability.

 

Placing an Order

The Website contains an instructive guide that will walk you through the process of placing an order. You place your order for any selected items by clicking on the [Confirm Order] button at the end of the online order process.

Once you have placed your order, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment card.

Unless otherwise notified, 59Q Jewelry acceptance of your order occurs when you receive an email notifying you that we have dispatched the Product(s) as ordered by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside 59Q Jewelry control, which may result in you having not received that email in a timely manner.

If you require any information regarding your order(s), please contact Customer Care WhatsApp +971501585540 during our office opening of Sunday to Thursday, 9am – 6pm (GMT+4).

59Q Jewelry may not accept your order if:

  • An item you have ordered is out of stock.
  • We are unable to obtain authorisation for your payment.

We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

 

Pricing Policy

At the 59Q Jewelry website you are given an opportunity to select your preferred currency. You may choose between US Dollar, Euro and UAE Dirham. Price converters are located in the top right corner of the website page.

All currency priced items will be honoured as advertised unless it is obviously incorrect.

59Q Jewelry offers our customers the Delivery Duty Paid (DDP) system, which means that you will be charged for the items purchased plus shipping cost and any import duty and tax liable as part of your order

Product prices are set at the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are markdown at any time during the selling period.

 

Payment

Payment will be debited and cleared from your account upon dispatch of your order from the 59Q Jewelry website.

You confirm that the Payment card that is being used is yours or that you have been specifically authorised by the owner of the Payment card to use it. All Payment card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, 59Q Jewelry will not be liable for any delay or non-delivery.The 59Q Jewelry website is fully secure and is protected by Verisign.

All Payment card transactions on the Website are processed using a secure online payment gateway that encrypts your card details in a secure host environment.

To help ensure that your shopping experience is safe, simple and reliable, the Website uses Secure Socket Layer (SSL) technology.

For customers who prefer to pay through Bank Transfer, 59Q Jewelry won’t proceed with the order unless the amount have been received.

All reasonable care, as it is in 59Q Jewelry’s power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, 59Q Jewelry cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

 

Returns & Exchanges

59Qjewelry takes great pride in their products and hopes you’re delighted with your purchase. Just as you are a special customer, your order is a special one. Each order is a special custom order. Therefore, we do not accept returns, provide refunds or store credits.

 

Descriptions

At the time of publication on our Website, all product descriptions are believed to be accurate. We also strive to represent the products on our Website as accurately as possible, however colours and resolution may vary depending on your monitor’s display. All measurements and weights are approximate.

 

Passing of property and risk

59Q Jewelry retains legal ownership of the Product(s) until full payment has been made and such payment has been received. Risk on the Product(s) will pass to you upon delivery.

 

Contacting Us

If you require help when ordering or would like to provide feedback on our service, please email us at customercare@59q.ae. or through WhatsApp +971501585540 during our office opening of Sunday to Thursday, 9am – 6pm (GMT+4).

 

Privacy policy

How can I be sure my personal details are safe? All personal details you provide to us are dealt with in the strictest confidentiality. No information is disseminated by 59Q Jewelry without your written consent unless required by law at detailed above.

 

Intellectual Property rights

Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below), including our software, HTML or other code contained in the Website. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties. You are permitted to use the Content only as expressly authorized by us or the licensor of such Content. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

 

Content

In addition to the Intellectual Property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. We have made every effort to ensure that the information on the Website accurate and complete but we cannot promise that Content is error-free. We also do not promise that the functional aspects of the Website or Content will be error free or that this Website or the servers that make them available are free of viruses or other harmful components. We always recommend that you have up to date virus checking software installed.

 

User Generated Content

By providing a review you agree to be solely responsible for the content of all information you contribute. You also grant us a right to use any content you provide for our own purposes including republication in any form or media. Comments may be moderated and may not be displayed immediately but we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please contact us here. We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This Website is available to the public and therefore information you consider confidential should not be posted to this Website.

 

Third Party Links

Our Website may include hyperlinks to other websites or resources operated by third parties. We are not responsible for the content or accuracy of any pages that are not on our Website or their availability. We do not endorse and are not liable, directly or indirectly, for the privacy policies of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

 

General

You acknowledge and agree that these Terms, together with 59Q Jewelry’s Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from 59Q Jewelry, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by 59Q Jewelry shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

59Q Jewelry reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

59Q Jewelry reserves the right to refuse to supply Products to any person if they are in breach of any of the Terms of Use specified.

If you have any questions regarding these Terms, please contact us via email customercare@59q.ae

 

Disputes and Governing Law

These Website Terms are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai and all disputes arising here are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.